Job Description :
Providing Voice, Email & Chat support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
Remote Infrastructure support delivery
perform problem cause analysis
Resolve routine customer problem
Ability to Identify Opportunity & Implement Process Improvements
has technical experience and skills in the areas of problem determination, creativity and analysis.
Ability to meet a set of defined account agent productivity measurements.
Understanding of operating systems
MANDATORY DOCUMENTS TO BE CARRIED WITH THE CANDIDATES :
Updated Resume
Copy of this Job Posting is Mandatory
Photo Id proof (PAN Card or Passport or Voter's Card or Driving License or Adhar card) Original
To take your candidature further, Please register or create an account by clicking the below mentioned link and apply for this Job Requisition - GPSD-0563624 and upload your CV and Photo Id proof.
Register here
Note: Candidates without meeting given eligibility criteria - Please do NOT apply.
Walk-In Date (WEEKEND): On 15th February 2014 (Saturday)
Walk-In Time : 10 AM to 1 PM only
www.ChetanaS.com
Walk-In Venue(s) :
BANGALORE
IBM India Pvt. Ltd,
SA 1, Opp to Jalbhavan, Bannerghatta Road,
Bangalore
HYDERABAD
IBM India Pvt. Ltd,
3A, Mindspace, Madhapur, Hi-Tech City,
Hyderabad
Contact Person: Deepak / Arun / Shravan
Walk-In Date(s) (WEEKDAYS) : On 11th, 12th, 13th and 14th February 2014
Walk-In Time : 1 PM to 4 PM only
www.ChetanaS.com
Walk-In Venue(s) :
BANGALORE
IBM India Private Limited,
EGL D Block, Intermediate Ring Road,
Koramangala,
Bangalore - 560071
HYDERABAD
IBM India Pvt Ltd,
IBM Tower, 3B, MindSpace, Survey No. 64,
APIIC Software Layout, Madhapur,
Hyderabad - 560081
Contact Person: Deepak / Arun / Shravan
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